Ticket 1:
  creacion: 2026-04-26 00:20:05
  resolucion: 2026-04-26 01:17:51
  estado: Cerrado
  min calend: 0
  horas calend: 0
Ticket 2:
  creacion: 2026-04-26 01:20:43
  resolucion: 2026-04-26 01:37:33
  estado: Cerrado
  min calend: 0
  horas calend: 0
Ticket 3:
  creacion: 2026-04-26 01:38:54
  resolucion: 2026-04-26 07:23:35
  estado: Cerrado
  min calend: 0
  horas calend: 0